Terms and Conditions of Service

SERVICE REGULATIONS

Artianette.pl online store**

(valid from the date of publication)


1 Information about the Seller

The owner of the online store Artianette.pl is
Sensynea – Justyna Kunaszewska
business activity registered in CEIDG
Tax Identification Number: 8942839758
REGON: 542923446
Correspondence address: ul. Antonia Vivaldiego 94/13, 52-129 Wrocław
Contact email: artianette@gmail.com

The store runs on the Shopify platform and offers

digital products (downloads)

physical products printed on demand by Printify

A4 prints sent directly from the Seller's location (Wrocław)


2 Definitions

Shop – Artianette.pl website
Seller/Service Provider – Sensynea – Justyna Kunaszewska
Customer/User – a natural person, legal person or organizational unit making a purchase
Digital product – an electronic file made available after payment
Physical Product (POD) – a product printed to order and shipped by Printify
A4 printout – a physical product printed and shipped by the Seller from Wrocław
Order – a declaration of will by the Customer leading to the conclusion of a sales contract


3. Type of services provided

The store sells

digital products

physical products POD

A4 prints made by the Seller in Wrocław and at the Fair

Purchasing a digital product means that the service will start immediately.
Digital products are activated or shipped automatically once payment is received.


4. Conclusion of the contract and payment

Orders can be placed 24/7 via the website Artianette.pl
Prices are gross and visible next to each product.
The sales contract is concluded upon payment of the order.
Available payment methods are:

Shopify Payments

PayPal

Przelewy24


5. Delivery of digital products

Digital products are delivered immediately after payment is received.
The customer receives a download link or access to the customer panel
The customer should save the file on their device
Technical problems can be reported by e-mail to the Seller


6. Delivery of physical products Printify

Products are printed and shipped by Printify or its subcontractors
The lead time depends on the type of product and the place of production.
Shipping can be made from different countries
The seller mediates in the complaint process with Printify


6A Delivery of A4 prints shipped from Poland

A4 prints are produced and shipped directly by the Seller from Wrocław
Delivery time is usually 1-3 business days
Shipping is carried out by courier companies or Poczta Polska.
The seller is responsible for the processing, packaging and complaints regarding A4 prints.


7. Right of withdrawal

Digital products

in accordance with Article 38 of the Consumer Rights Act, the Customer loses the right to withdraw from the contract after giving consent to commence the service before 14 days

Digital products are non-refundable due to immediate delivery.

Printify Physical Products

are not subject to ordinary withdrawal from the contract

Returns are only possible in the event of defects, damage, printing errors or non-compliance with the order.

the complaint should be submitted within 7 working days with a description and photos

A4 prints

are made-to-order products and are also not subject to withdrawal from the contract

Complaints are possible due to damage or non-compliance with the order


8 Complaints

Complaints about digital products concern technical issues
Complaints about POD products are forwarded to Printify
Complaints about A4 prints are handled directly by the Seller
The complaint processing time is up to 14 days.


9. License to use digital products

The license is non-exclusive and non-transferable.
The purchase gives you the right to use the files for creating projects and handicrafts, during educational activities, workshops, in your own and commercial printing, in graphic designs and individual projects on request.
Purchase does not entitle you to

resale or file sharing

sales in the Print on Demand model

creating packages or sets from files

placing them in download locations

using them in datasets and artificial intelligence tools

Purchase does not imply a transfer of copyright.
Violation of the license may result in its revocation and claims being brought.


10 Copyright

All materials available in the store are protected by copyright
The copyright holder is Sensynea – Justyna Kunaszewska


11 Personal data

The data controller is Sensynea – Justyna Kunaszewska
Data is processed in accordance with the Privacy Policy
Data may be transferred to Printify solely for the purpose of fulfilling POD orders.


12 Final Provisions

The regulations are available on the Artianette.pl website
The Seller may introduce changes to the regulations, effective from the moment of publication
In matters not regulated, Polish and EU law shall apply.
Using the store constitutes acceptance of the regulations